Privacy Policy

Last updated: 15 November 2025

NovaPulse Mobile Studio (“Company”, “we”, “us”, or “our”) operates this website to describe our mobile app development services. This Privacy Policy explains how we collect, use, and protect personal data.

1. Definitions

Service refers to this website.

Personal data means information that can identify an individual such as name, email address, telephone number, or project details.

2. Data we collect

• Contact Information: Provided when you submit the contact form (name, email, project notes).
• Usage Data: Device type, browser version, pages visited, time on page, and other diagnostic data captured through analytics tools.
• Cookies: Technical identifiers that remember your preferences. See the Cookie Policy for details.

3. How we use data

• To respond to enquiries and plan product discovery sessions.
• To operate and improve the website, including user-centric interface design experiments.
• To comply with legal obligations and protect the security of our systems.

4. Legal bases

We process data under consent (contact form submissions), legitimate interests (performance analytics), and contractual necessity (pre-sales discussions about cross-platform solutions).

5. Data retention

Contact enquiries are stored for up to 18 months unless you request deletion sooner. Analytics data may be retained longer in aggregated form.

6. Sharing of data

We may share data with cloud hosting partners or vetted subcontractors who assist with Agile development methodologies. All parties are bound by confidentiality agreements and UK GDPR obligations.

7. International transfers

Where data leaves the UK, we rely on UK adequacy regulations or standard contractual clauses to safeguard personal information.

8. Security

We implement encryption, access controls, and regular mobile app security audits. No transmission method is 100% secure, but we follow reasonable industry standards.

9. Your rights

Depending on your location you may request access, correction, deletion, restriction, data portability, or objection. Contact us via {{CONTACT_EMAIL}} to exercise these rights.

10. Children

The Service is not directed to anyone under 18. We do not knowingly collect data from children.

11. Changes

We will update this Privacy Policy whenever we add new user engagement tools or change our data practices. Please review it periodically.

12. Contact

Questions can be directed to {{CONTACT_EMAIL}} or by post to 3rd Floor 45 Albemarle Street, London, United Kingdom W1S 4JL.